Hey Autom FAQ Questions, answered plainly.
If yours isn't here, ask us on a call. Autom would rather explain twice than have you guess.
What we do
Do you run ads or do marketing?
No. We build systems only. We don't run ads, plan marketing strategy, do SEO, create social media content, or run campaigns and broadcasts. You bring the offer, the content, and the traffic. We build the setup that captures, organizes, and follows up.
Do you guarantee results?
No. We don't guarantee leads, sales, or revenue, because those depend on your offer, your audience, and your marketing. We guarantee a tested, working build: every form, trigger, and automation checked before handoff.
Do you write the emails and texts?
Your follow-up messages come from you. We build the sequences using messaging you write or approve, and we can help format and place it. We don't write marketing campaigns from scratch.
Who is Hey Autom for?
You, if you run a service business or offer services: real estate agents, coaches and consultants, med spas, salons, and wellness businesses, contractors and home service businesses. You get your own GoHighLevel sub-account for your business. We don't provide builds for agencies that resell GoHighLevel.
Is Hey Autom a software app?
No. Autom is your automation and GoHighLevel expert, not an app you download. We set up your system inside your own GoHighLevel sub-account, and a real team does the building.
GoHighLevel
What is GoHighLevel?
GoHighLevel, also called HighLevel or GHL, is an all-in-one platform that brings a CRM, websites and funnels, forms, calendars, email and SMS, and workflow automations into one place. Hey Autom sets it up for your business inside your own sub-account.
Do I need a GoHighLevel account?
No. When you sign up, we set up a GoHighLevel sub-account for your business under the Hey Autom agency account. You get your own logins, and your whole system is built there.
Are you part of HighLevel?
No. Hey Autom is an independent service provider and is not affiliated with, endorsed by, or sponsored by HighLevel, Inc. GoHighLevel and HighLevel are trademarks of their respective owners.
Is there a mobile app?
Yes. Your system runs in the LeadConnector app, GoHighLevel's mobile app, and we set it up with your logins. From your phone you can reply to messages, check your pipeline and calendar, and look up, call, or text any contact. To be clear, we don't build a separate custom app for your business: the app is how you use the system we build.
Can you move me over from another tool?
We rebuild what you need inside your new GoHighLevel sub-account and can import your contacts from a CSV. Pages and workflows are rebuilt as part of your build, not copied over. The free audit call is the best place to talk through what you use today.
Can you help with texting registration (A2P 10DLC)?
Yes, we help you prepare and submit your registration. Approval is decided by the carriers, so we can't promise the outcome, but we make sure the submission is complete.
I already have GoHighLevel. Can you work in my account?
Every build lives in a sub-account under the Hey Autom agency, so we build yours fresh there, with your own logins. Book the free System Audit and we will look at what you have today and what a clean build would take.
Process and ownership
Do I need to know GoHighLevel to use my system?
No. We build it, test it, and hand it over working, with the LeadConnector mobile app set up on your phone. You use your system day to day, and a Care Plan covers the upkeep, so you don't have to learn the platform from scratch.
Who owns the build?
You do. Your system lives in your own sub-account under the Hey Autom agency account, with your own logins, and everything we build for you lives there.
How long does a build take?
It depends on the scope. After we map your build, you get a confirmed scope and timeline before we start.
What do you need from me?
Your offer, your content and brand assets, your approved messaging, and a few business details so we can set up your sub-account, texting, and email sending. The How It Works page has the full list.
What happens after handoff?
Your build goes live, the logins and mobile access are yours, and the system is yours to use. Every hosted build includes the Platform Care Plan at $97 a month, which keeps your sub-account and website running. For ongoing fixes, updates, and small builds, you can add a Funnel or System Care Plan.
Do you offer ongoing maintenance?
Yes, through Care Plans. The Platform Care Plan is $97 a month or $970 a year and is included with every hosted build: it keeps your sub-account and website running and checks the system we built for errors. The Funnel Care Plan is $297 a month and adds one Single Funnel sized build each month. The System Care Plan is 15% of your system price a month, with a $150 minimum. See the Packages page.
Packages
What is a System Audit?
A free 15-minute call. It's a technical look at your setup, not a marketing review. We check how your forms, follow-up, booking, and tools work today, flag what's broken or missing, and tell you which build fits.
How much does a build cost?
The System Audit is free. A Single Funnel (up to 3 pages) is $450, a Business Website (up to 5 pages) is $750, and Website and Funnels (up to 10 pages) is $1,450, with extra pages at $150. Business systems start at $750 for the CRM Foundation System and go up to $1,750 depending on your type of business. A Full Build takes 10% off both. Builds are paid in full before work starts. See the Packages page for every price.
Can I add things that aren't in a package?
Yes. Standalone Systems like missed call text back or review requests, plus add-ons like texting registration and contact import, can be added to any build. Anything outside your approved build map is quoted before we build it.
Ask Autom directly.
Book your free 15-minute System Audit and bring your questions. You'll leave with answers and a clear next step.